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Find answers to common questions here.

Employer FAQs

The cost to you will vary based on several factors, including account volume, and insurance costs such as workers’ comp and medical insurance. Staff Matters is committed to providing highly qualified employees to your company at a competitive price.

Our search and recruitment efforts begin immediately. Staff Matters will discuss the details of the open position and your company culture and preferences with you, so we send only the most qualified applicants. By clearly understanding your needs and the requirements of the position, we can select the best candidates.

You will be asked to complete a credit application and provide wage information as well as a job description for the position. We will provide a rate letter to you and information on our services and our policies.

The time frame for successfully finding an employee will vary depending on our available employee base and your specific needs. We are committed to sending the most highly qualified applicants. You may choose to interview the most qualified applicants before making a decision, or we can fill a position based on the qualifications you provide.
Every applicant is reference checked based on the work history they provide. Some of our clients request a drug screen, driving record screen or criminal background check. Staff Matters can provide these services and any other background or security checks you may require. These can be coordinated through our office for a fee, or you may conduct them yourself through a third-party service provider.
Not every job is a fit for every person. Sometimes that is not clear until the person is on the job. Our temporary-to-hire program provides an opportunity for you to see an employee in the work setting to determine if you want to hire them. If you are not satisfied with an employee, we can replace them. We also offer direct placement services and guarantees vary based on the contract for each client.
Staff Matters is a full-service staffing and recruitment company. We handle positions in all areas of clerical, professional, industrial and trades. By having a broad base of applicants, as well as various recruiting resources, we can meet your needs in most areas of your business.

We pride ourselves on the quality of our employees and feel our greatest resource is our past, present and future employees. The screening process for our applicants allows us to best match their skills and training to each position.

The temporary-to-hire program with Staff Matters takes the hiring risk out of your hands. If you are not satisfied with an employee, we can replace them, and you have not made the investment of hiring them onto your payroll.

We cover workers’ compensation and unemployment costs as well as taking away the stress of recruiting and sorting through applicants for the ones who are qualified. Staff Matters invests in our own employees by providing training and certification for all our office staff. We can be a resource to you when questions arise about staffing and employment.